Address checkOrder #2814
2m All design directions
Product design direction
Delivery operations / 01
One live view from order to doorstep.
A product-design direction joining order intake, driver status, routes, and customer updates in one operational surface.
Tuesday · DispatchLive operations
12 drivers online253
Driver 08En route · 11 min
Exception queue3
Customer replyOrder #2821
3mRoute capacityOrder #2828
4m01 / Dispatch control12 routes / live
The operational problem
Start with the work,
not the screen.
Dispatch teams often coordinate orders, drivers, routes, and customer updates across disconnected tools, leaving operators to reconstruct the truth under pressure.
System anatomy
Every visible action has a dependable layer beneath it.
Unified order intake
Next.js operations console
Live driver and route state
React Native driver app
Exception-first operations queue
Event-driven Node.js services
Customer status timeline
PostgreSQL operational store
Design and delivery artifacts
Decisions you can inspect.
01Dispatch command surface
02Driver mobile journey
03Realtime event model
04Release and observability map